Open Stack

+1


On Tue, Sep 3, 2013 at 6:35 PM, Rich Bowen <rbowen at redhat.com> wrote:

> On 09/01/2013 08:01 PM, Tom Fifield wrote:
>
>> With the massive growth of OpenStack, so too have our user groups grown.
>> Not just in number, or attendance, but also in their skill at delivering
>> material at varying levels of complexity.
>>
>> With this, I felt it was high time we started a discussion on how best to
>> continue to support those attendees just beginning their OpenStack journey
>> while satisfying the needs of the burgeoning number of more advanced users.
>>
>> In talking with the user group leaders around the world, I've heard many
>> different techniques. From running simultaneous parallel topic streams,
>> alternative monthly sessions, or having a 'n00b' hour prior to the start of
>> the main event.
>>
>
> One problem with splitting the streams is that the advanced folks forget
> what it's like to be a beginner, and the gap widens. But, of course, you
> also don't want to bore people with stuff they mastered ages ago. It's a
> problem with many user group communities.
>
> Something I've found very effective in the past is hands on "help the
> newbie" sessions, where the advanced people are able to help beginners
> through common tasks. This has many benefits, including getting more people
> involved in the mentoring process. Of course, not everyone is going to be
> interested/willing to do that, but having a chance to show off your chops
> is motivation enough for a lot of people.
>
>>
>> I'm keen to hear your ideas. What do you do to manage the different
>> levels of achievement of those in your community? Do you have content? What
>> would you like to see?
>>
>
> One thing that I think a lot of new users will find helpful is "short
> story" format tutorials and videos, covering one task such as adding a
> compute node, adding ssh keys, or whatever, which the more advanced users
> take for granted. There is, of course, a lot of such content scattered
> around, but having it consolidated and organized by topic, as well as in
> some kind of logical progression, would be very helpful to someone getting
> started who doesn't really know what they're looking for.
>
> Having scripts (slide decks, notes, examples, etc) that someone can use to
> present to a beginning user group is also a great way to organize thoughts,
> while getting content out there that can help bootstrap new groups.
> Something like OpenStack Cookbook (ISBN:1849517320) may be a good place to
> start with ideas for that kind of content.
>
> --
> Rich Bowen
> OpenStack Community Liaison
> http://openstack.redhat.com/
>
>
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