Agreed. A separate survey is exactly what I had in mind, directly to membership. As I said I can volunteer to make this happen also.
On Mar 27, 2015, at 6:43 AM, Tim Bell <Tim.Bell@cern.ch> wrote:
The target for the user survey should be those using OpenStack (i.e. deployers, application developers and consumers of OpenStack clouds). The scope for feedback on the MB/TC/... should be all members of the foundation (including the OpenStack developers themselves).
Thus, I would not be in favour of including these questions into the user survey.
Tim
-----Original Message----- From: Mark Collier [mailto:mark@openstack.org] Sent: 27 March 2015 12:36 To: Tristan Goode Cc: Foundation@lists.openstack.org; foundation-board@lists.openstack.org Subject: Re: [Foundation Board] [OpenStack Foundation] April 2 OpenStack Board meeting call for agenda items; Board packet materials due by Monday March 30th.
I think the best way to capture the feedback would be through a survey to the foundation membership. The user survey is already quite long, baked for this round, and has a different primary purpose,
This could include NPS* style questions which are a very standard and useful way to capture such feedback on an ongoing basis.
We can have cover TC, Board, Staff, and foundation overall + general feedback box and still keep it short enough to get a meaningful response rate.
If we do it annually we can compare the scores over time.
I can get this rolling if there is general support.
Mark
*http://www.netpromoter.com/why-net-promoter/know
On Mar 26, 2015, at 11:50 PM, Tristan Goode <tristan@aptira.com> wrote:
(Putting this out to the Foundation list also for wider input)
Can I please propose a quick board discussion around improving the feedback to the organisation, perhaps very easily by adding some feedback questions to the user survey? Presently there is only one non-technical question in the survey about what folks hope to see as priorities or something like that. I'd be hoping to see questions like...
1: The goals for the OpenStack board in 2014 were X, Y and Z. On a scale of 1 to 10 where 1 is least satisfied and 10 is most satisfied, how satisfied were you that the board met goal X in 2014? 1 2 3 4 5 6 7 8 9 10 2: How satisfied were you that the board met goal Y in 2014? 1 2 3 4 5 6 7 8 9 10 3: How satisfied were you that the board met goal Z in 2014? 1 2 3 4 5 6 7 8 9 10
...and so on for TC performance, interactions with Foundation staff, and so on.
From what I can tell, we have a way to go to improving feedback to the Foundation on governance, organisation and overall management presently and this is a pretty standard mechanism used by organisations worldwide.
I'd welcome feedback from anyone in this area. It may be that the user survey isn't the best place to add this, but I feel like there is definitely room for discussion here.
Cheers Tristan
-----Original Message----- From: Alan Clark [mailto:aclark@suse.com] Sent: Thursday, 26 March 2015 9:53 AM To: foundation-board@lists.openstack.org Subject: [Foundation Board] April 2 OpenStack Board meeting call for agenda items; Board packet materials due by Monday March 30th.
The next OpenStack board meeting will be held on April 2nd at 12noon - 2pm pacific.
Committee Chairs and Directors please send me items you would like on the agenda. I need the materials for the board packet by EOB Monday March 30th so that I may post and distribute the materials to the board prior to the meeting. (Please tell me if materials need to be marked confidential.)
I've started drafting the agenda[1]. Expecting topics from several committees, it's going to be a very full agenda. We will also be holding an Executive Session during the meeting.
Thanks, AlanClark
[1] https://wiki.openstack.org/wiki/Governance/Foundation/2Apr2015BoardMee ting #Agenda
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