[openstack-community] [Ambassador] Continuing our discussion on-list
Hi Ambassadors (and interested friends), It's time to continue our discussions of yore on the mailing list, as promised. Attached is Colin's brainstorming diagram, and below is the text mentioned that "Tom has". One of the first things we need to work out is how we're going to manage comms. Suggestions so far have been: * an ambassador@...openstack... alias that goes to every ambassador ** This could be implemented using a new mailing list, or perhaps by making a queue on the existing support ticket system * regional aliases (ambassador-{apac, eu, us}@...openstack...), that ambassadors in those regions can use in preference to their personal email address when listing on websites, and share the load between multiple ambassadors * ... Regards, Tom Problems: * The lack of a defined communications structure results in a lack of information coming from the communities – be it feedback from users, requests for assistance or content, promotion of local deployments and activities, adoption rates etc * User Group leaders are not supported to promote the aims of the foundation and OpenStack * Many User Groups are at low levels of maturity, which can result in a poor experience for attendees * There is only a small facility for community leaders to participate with their global counterparts Objectives: 1. Creation of structured communication between the Foundation, global OpenStack community and the members and associates of user groups worldwide, providing insight into regional activity while spreading key messages 2. Increased amount of contributors to activities related to localisation, such as translation 3. Increased quality of user groups 4. Increased accessibility of participation in governance activities 5. A gained understanding of user group funding needs, with increased ability to provision funds where most impact is seen 6. Increased adoption of OpenStack, and strengthening of the OpenStack brand
I am leaning towards a mail alias, regional or global doesn't bother me. I would also love to hear from any new user groups what their issues are and what they would like help with. We have a fairly active group in India and can share decks and help with talks (via google hangout) etc. Maybe having some kind of an ambassador/user group manager monthly google hangout might help focus efforts Regards, Kavit -- Kavit Munshi Chief Technical Officer EVP Aptira India 1800 APTIRA +61 2 8030 2333 +91 971 292 9850 @aptira -----Original Message----- From: Tom Fifield [mailto:tom@openstack.org] Sent: 19 November 2013 05:47 To: community@lists.openstack.org Subject: [openstack-community] [Ambassador] Continuing our discussion on-list Hi Ambassadors (and interested friends), It's time to continue our discussions of yore on the mailing list, as promised. Attached is Colin's brainstorming diagram, and below is the text mentioned that "Tom has". One of the first things we need to work out is how we're going to manage comms. Suggestions so far have been: * an ambassador@...openstack... alias that goes to every ambassador ** This could be implemented using a new mailing list, or perhaps by making a queue on the existing support ticket system * regional aliases (ambassador-{apac, eu, us}@...openstack...), that ambassadors in those regions can use in preference to their personal email address when listing on websites, and share the load between multiple ambassadors * ... Regards, Tom Problems: * The lack of a defined communications structure results in a lack of information coming from the communities - be it feedback from users, requests for assistance or content, promotion of local deployments and activities, adoption rates etc * User Group leaders are not supported to promote the aims of the foundation and OpenStack * Many User Groups are at low levels of maturity, which can result in a poor experience for attendees * There is only a small facility for community leaders to participate with their global counterparts Objectives: 1. Creation of structured communication between the Foundation, global OpenStack community and the members and associates of user groups worldwide, providing insight into regional activity while spreading key messages 2. Increased amount of contributors to activities related to localisation, such as translation 3. Increased quality of user groups 4. Increased accessibility of participation in governance activities 5. A gained understanding of user group funding needs, with increased ability to provision funds where most impact is seen 6. Increased adoption of OpenStack, and strengthening of the OpenStack brand
Cool Tom, I have some questions and suggestions: Do you know when we can use the alias ambassador @ OpenStack ...? At the AmbassadorProgram Wiki page, we could put the contacts (email) in each ambassador and his location for those people who are looking for some reference in your region? Recently we did a local survey in our group and we had some interesting information about Openstack. Where would be the best place to disclose this information, and information such as the number of users, number of events held, and other? We could create a new page in the wiki for that? Regards, Marcelo Dieder Em 18-11-2013 22:16, Tom Fifield escreveu:
Hi Ambassadors (and interested friends),
It's time to continue our discussions of yore on the mailing list, as promised.
Attached is Colin's brainstorming diagram, and below is the text mentioned that "Tom has".
One of the first things we need to work out is how we're going to manage comms. Suggestions so far have been: * an ambassador@...openstack... alias that goes to every ambassador ** This could be implemented using a new mailing list, or perhaps by making a queue on the existing support ticket system
* regional aliases (ambassador-{apac, eu, us}@...openstack...), that ambassadors in those regions can use in preference to their personal email address when listing on websites, and share the load between multiple ambassadors
* ...
Regards,
Tom
Problems: * The lack of a defined communications structure results in a lack of information coming from the communities -- be it feedback from users, requests for assistance or content, promotion of local deployments and activities, adoption rates etc
* User Group leaders are not supported to promote the aims of the foundation and OpenStack
* Many User Groups are at low levels of maturity, which can result in a poor experience for attendees
* There is only a small facility for community leaders to participate with their global counterparts
Objectives: 1. Creation of structured communication between the Foundation, global OpenStack community and the members and associates of user groups worldwide, providing insight into regional activity while spreading key messages
2. Increased amount of contributors to activities related to localisation, such as translation
3. Increased quality of user groups
4. Increased accessibility of participation in governance activities
5. A gained understanding of user group funding needs, with increased ability to provision funds where most impact is seen
6. Increased adoption of OpenStack, and strengthening of the OpenStack brand
_______________________________________________ Community mailing list Community@lists.openstack.org http://lists.openstack.org/cgi-bin/mailman/listinfo/community
On 20/11/13 15:48, Marcelo Dieder wrote:
Cool Tom,
I have some questions and suggestions:
Do you know when we can use the alias ambassador @ OpenStack ...?
Once ambassadors agree that's what they want :D
At the AmbassadorProgram Wiki page, we could put the contacts (email) in each ambassador and his location for those people who are looking for some reference in your region?
I've at least added everyone's Twitter/Weibo - holding off on email as this is not preferred for some people, and there's talk of the alias.
Recently we did a local survey in our group and we had some interesting information about Openstack. Where would be the best place to disclose this information, and information such as the number of users, number of events held, and other? We could create a new page in the wiki for that?
Yes, that sounds like a good idea - can you make a slot for it?
Regards, Marcelo Dieder
Em 18-11-2013 22:16, Tom Fifield escreveu:
Hi Ambassadors (and interested friends),
It's time to continue our discussions of yore on the mailing list, as promised.
Attached is Colin's brainstorming diagram, and below is the text mentioned that "Tom has".
One of the first things we need to work out is how we're going to manage comms. Suggestions so far have been: * an ambassador@...openstack... alias that goes to every ambassador ** This could be implemented using a new mailing list, or perhaps by making a queue on the existing support ticket system
* regional aliases (ambassador-{apac, eu, us}@...openstack...), that ambassadors in those regions can use in preference to their personal email address when listing on websites, and share the load between multiple ambassadors
* ...
Regards,
Tom
Problems: * The lack of a defined communications structure results in a lack of information coming from the communities – be it feedback from users, requests for assistance or content, promotion of local deployments and activities, adoption rates etc
* User Group leaders are not supported to promote the aims of the foundation and OpenStack
* Many User Groups are at low levels of maturity, which can result in a poor experience for attendees
* There is only a small facility for community leaders to participate with their global counterparts
Objectives: 1. Creation of structured communication between the Foundation, global OpenStack community and the members and associates of user groups worldwide, providing insight into regional activity while spreading key messages
2. Increased amount of contributors to activities related to localisation, such as translation
3. Increased quality of user groups
4. Increased accessibility of participation in governance activities
5. A gained understanding of user group funding needs, with increased ability to provision funds where most impact is seen
6. Increased adoption of OpenStack, and strengthening of the OpenStack brand
_______________________________________________ Community mailing list Community@lists.openstack.org http://lists.openstack.org/cgi-bin/mailman/listinfo/community
_______________________________________________ Community mailing list Community@lists.openstack.org http://lists.openstack.org/cgi-bin/mailman/listinfo/community
participants (3)
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Kavit Munshi
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Marcelo Dieder
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Tom Fifield